- Reservation and Payment
- 1.1 Reservations are only confirmed upon receipt of an initial payment or valid credit card details.
- 1.2 Full payment is due on arrival or in accordance with the terms specified at the time of booking.
- Cancellation and Refund
- 2.1 Cancellations must be made within a specified time frame to be eligible for a partial or full refund.
- 2.2 Cancellation fees may apply depending on the cancellation deadline.
- Check-in and Check-out
- 3.1 Check-in and check-out times are specified in the booking confirmation.
- 3.2 Additional charges may apply for unauthorized late check-outs.
- Customer Responsibilities
- 4.1 Guests are responsible for any damage caused to the property during their stay.
- 4.2 Guests must respect the rules and regulations of the establishment.
- Modification by Hosting
- 5.1 The establishment reserves the right to modify reservations in the event of unforeseen circumstances, providing suitable alternatives.
- Force Majeure
- 6.1 Neither the establishment nor the client will be held responsible in the event of events beyond their control, such as natural disasters, strikes, etc.
- Data Confidentiality
- 7.1 Information provided by customers will be treated in accordance with the current privacy policy.
- Disputes and Jurisdiction
- 8.1 Any dispute will be submitted to the competent jurisdiction in accordance with the laws in force in the region of the establishment.